Managed service · By XY Space

A shared inbox we deploy,operate, and update for you.

We run SaaSmail — our open-source shared inbox — on your own Cloudflare account. You get a customer-facing inbox, drip sequences, and templates. We carry the YAML, the schema migrations, and the pager.

What it is

Our product, run on your infrastructure.

Most teams who want a shared inbox end up paying a vendor $30–$100 per teammate per month — and the data lives on someone else's servers. The alternative usually means hiring someone to keep an open-source tool alive in production.

Managed Email Service is the third option: we deploy SaaSmail on your Cloudflare account and run it for you. The infrastructure is yours. The operations are ours. You pay one monthly fee for the service, plus Cloudflare's ~$5/month Workers bill — nothing else.

The code is the same open-source SaaSmail you'd self-host. If you ever want to take it in-house, we hand you the keys and walk away.

What's included

Everything between "buy a domain" and "send your first reply."

Provisioning on your account

We deploy SaaSmail to your Cloudflare account — Workers, D1, R2, Queues, Durable Objects. Your billing relationship, your account, our hands on the keyboard.

Domain & inbox migration

We wire up your domain's MX records, configure SPF/DKIM/DMARC, and migrate existing addresses (support@, sales@, billing@) so nothing bounces during cutover.

Monitoring & on-call

Production alerts on bounce rates, queue depth, and delivery failures route to us first. You hear from us when something needs your attention — not when a graph wobbles.

Updates & upgrades

New SaaSmail releases roll out to your deployment on a cadence you approve. Schema migrations, dependency bumps, and breaking changes are tested before they reach you.

Secrets & access management

Webhook secrets, API keys, and SMTP credentials live in your Worker — scoped, rotated, and audited. We use least-privilege access for everything we touch.

Custom branches when you need them

Need a workflow SaaSmail doesn't ship? We maintain a fork for you and merge upstream releases in — so customization doesn't strand you on a dead branch.

What you keep

Managed, never trapped.

Managed-service contracts usually mean lock-in. This one doesn't. The product is open source, the infrastructure is yours, and the exit ramp is built into the architecture.

No surprises
  • Your Cloudflare account, your billing, your sub-$10 monthly infrastructure cost.
  • Your data — every customer, message, and attachment stays in your D1 and R2.
  • MIT-licensed source. Cancel the service and you're left with a working deployment.
  • Final say on every release, schema change, and DNS edit before it ships.
How it works

Five steps. No vapor.

01

Intro call

Thirty minutes. We learn your inbox setup, your existing tools, and which addresses need to migrate.

02

Scope & quote

We send a written scope: what we'll deploy, what we'll migrate, what monitoring will look like, and what it costs monthly.

03

Provision

We deploy SaaSmail to your Cloudflare account, configure the database and queues, and stand up a staging URL for you to poke at.

04

Migrate

We cut over your domain's mail records, import existing addresses, and run live traffic through a tagged copy of your inbox first.

05

Handoff & run

Documented runbooks, dashboards, and a shared channel. Ongoing operations, updates, and on-call handled by us.

Best fit

Teams that want the inbox, not the on-call.

Founders, ops leads, and customer-facing teams who'd happily trade a managed-service fee for never thinking about MX records, bounce rates, or schema migrations.

Maybe later

Engineering teams who'd rather self-host.

If you already run things on Cloudflare and don't mind reading a README, SaaSmail is free, MIT-licensed, and ready to clone.

Start with XY Space AI

Book a discovery call.Leave with a scoped XY Space AI deployment.

Two weeks of discovery. One scoped XY Space AI wrapper. Your people still decide. Everything you build stays yours.

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